Coverart for item
The Resource Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals, Rhea Joyce Rubin

Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals, Rhea Joyce Rubin

Label
Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals
Title
Defusing the angry patron
Title remainder
a how-to-do-it manual for librarians and paraprofessionals
Statement of responsibility
Rhea Joyce Rubin
Creator
Subject
Language
eng
Member of
Cataloging source
CANA
http://library.link/vocab/creatorName
Rubin, Rhea Joyce
Dewey number
025.5
Index
index present
Literary form
non fiction
Nature of contents
bibliography
Series statement
How to-do-it manuals for librarians
Series volume
no. 100
http://library.link/vocab/subjectName
  • Public services (Libraries)
  • Customer services
  • Anger
Label
Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals, Rhea Joyce Rubin
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Extent
pages cm.
Isbn
9781555703721
Lccn
99048199
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
System control number
  • 35605200
  • 2083414
Label
Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals, Rhea Joyce Rubin
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Extent
pages cm.
Isbn
9781555703721
Lccn
99048199
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
System control number
  • 35605200
  • 2083414

Library Locations

    • Central LibraryBorrow it
      500 W. Broadway, Anaheim, CA, 92805, US
      33.831775 -117.919638
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