The Resource Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities, Susan F. Benjamin
Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities, Susan F. Benjamin
Resource Information
The item Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities, Susan F. Benjamin represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Anaheim Public Library.This item is available to borrow from 1 library branch.
Resource Information
The item Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities, Susan F. Benjamin represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Anaheim Public Library.
This item is available to borrow from 1 library branch.
- Language
- eng
- Extent
- xi, 226 p.
- Contents
-
- Why address difficult people?
- Top seven imperatives of communicating with difficult people
- Unfriendly coworkers
- Coworkers who withhold
- Petty and gossipy coworkers
- Argumentative People
- Loud and obnoxious coworkers
- Negative coworkers
- When that negative, angry, or difficult employee is you
- Bully bosses
- Unfocused and forgetful bosses
- Distant, weak, or hands-off bosses
- How to ask for an overdue promotion or raise
- Micromanagers
- How to correct your boss's mistakes
- How to get a letter of recommendation from a reluctant boss
- How to say good-bye to a problem boss--without burning bridges
- Complainers
- How to address inappropriate behavior, dress, or hygiene
- Employees who spread rumors
- Lazy or lethargic employees
- Passive-aggressive employees
- Angry employees
- Stuck-in-the-box performers
- How to settle disputes between employees
- How to motivate employees who resist change
- Angry customers
- Antsy and anxious customers
- How to help customers adapt to changes
- How to resolve billing problems with customers
- How to manage demanding customers
- How to control a coworker from another department in a meeting with customers
- Difficult contractors
- Difficult vendors and suppliers
- How to negotiating finances with difficult vendors and contractors
- Disruptive participants in presentations
- Isbn
- 9780071493048
- Label
- Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities
- Title
- Perfect phrases for dealing with difficult people
- Title remainder
- hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities
- Statement of responsibility
- Susan F. Benjamin
- Language
- eng
- Cataloging source
- DLC
- http://library.link/vocab/creatorDate
- 1957-
- http://library.link/vocab/creatorName
- Benjamin, Susan
- Dewey number
- 158.2/6
- Index
- no index present
- LC call number
- HM1166
- LC item number
- .B46 2008
- Literary form
- non fiction
- Series statement
- Perfect phrases series
- http://library.link/vocab/subjectName
-
- Interpersonal relations
- Interpersonal communication
- Conflict management
- Label
- Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities, Susan F. Benjamin
- Link
- Contents
- Why address difficult people? -- Top seven imperatives of communicating with difficult people -- Unfriendly coworkers -- Coworkers who withhold -- Petty and gossipy coworkers -- Argumentative People -- Loud and obnoxious coworkers -- Negative coworkers -- When that negative, angry, or difficult employee is you -- Bully bosses -- Unfocused and forgetful bosses -- Distant, weak, or hands-off bosses -- How to ask for an overdue promotion or raise -- Micromanagers -- How to correct your boss's mistakes -- How to get a letter of recommendation from a reluctant boss -- How to say good-bye to a problem boss--without burning bridges -- Complainers -- How to address inappropriate behavior, dress, or hygiene -- Employees who spread rumors -- Lazy or lethargic employees -- Passive-aggressive employees -- Angry employees -- Stuck-in-the-box performers -- How to settle disputes between employees -- How to motivate employees who resist change -- Angry customers -- Antsy and anxious customers -- How to help customers adapt to changes -- How to resolve billing problems with customers -- How to manage demanding customers -- How to control a coworker from another department in a meeting with customers -- Difficult contractors -- Difficult vendors and suppliers -- How to negotiating finances with difficult vendors and contractors -- Disruptive participants in presentations
- Dimensions
- 21 cm.
- Extent
- xi, 226 p.
- Isbn
- 9780071493048
- Isbn Type
- (alk. paper)
- Lccn
- 2007008360
- System control number
-
- 14759102
- (OCoLC)ocn104703345
- (OCoLC)104703345
- Label
- Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities, Susan F. Benjamin
- Link
- Contents
- Why address difficult people? -- Top seven imperatives of communicating with difficult people -- Unfriendly coworkers -- Coworkers who withhold -- Petty and gossipy coworkers -- Argumentative People -- Loud and obnoxious coworkers -- Negative coworkers -- When that negative, angry, or difficult employee is you -- Bully bosses -- Unfocused and forgetful bosses -- Distant, weak, or hands-off bosses -- How to ask for an overdue promotion or raise -- Micromanagers -- How to correct your boss's mistakes -- How to get a letter of recommendation from a reluctant boss -- How to say good-bye to a problem boss--without burning bridges -- Complainers -- How to address inappropriate behavior, dress, or hygiene -- Employees who spread rumors -- Lazy or lethargic employees -- Passive-aggressive employees -- Angry employees -- Stuck-in-the-box performers -- How to settle disputes between employees -- How to motivate employees who resist change -- Angry customers -- Antsy and anxious customers -- How to help customers adapt to changes -- How to resolve billing problems with customers -- How to manage demanding customers -- How to control a coworker from another department in a meeting with customers -- Difficult contractors -- Difficult vendors and suppliers -- How to negotiating finances with difficult vendors and contractors -- Disruptive participants in presentations
- Dimensions
- 21 cm.
- Extent
- xi, 226 p.
- Isbn
- 9780071493048
- Isbn Type
- (alk. paper)
- Lccn
- 2007008360
- System control number
-
- 14759102
- (OCoLC)ocn104703345
- (OCoLC)104703345
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.anaheim.net/portal/Perfect-phrases-for-dealing-with-difficult-people/mRueyoV8oYc/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.anaheim.net/portal/Perfect-phrases-for-dealing-with-difficult-people/mRueyoV8oYc/">Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities, Susan F. Benjamin</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.anaheim.net/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="https://link.library.anaheim.net/">Anaheim Public Library</a></span></span></span></span></div>
